Can I return a gift?

We offer a 14-calendar-day return window from delivery, subject to a few conditions:

• The retailer's own return policy still applies on top of ours — worth reviewing before adding an item to your list.

• Some gift types aren't eligible (see Returns & Exchanges).

• Tracking is required when sending a return back.

• Returns come back as Gift Credit or a refund to the Gifter, minus our 15% service fee — not as store credit issued outside that process.

To start a return: email [email protected] with your gift reference number, the item, and your reason for the return, and we'll take it from there.