Yes. If you reach out to us within 48 hours of your gift notification, we can cancel it and refund the Gifter, minus our service fee.
If a gift has already shipped, you can also decline delivery. If the shipment is successfully returned per the retailer's policy, we'll coordinate the return, and once the retailer confirms and processes a refund, we'll refund the Gifter minus our fees.
Worth knowing: return eligibility depends entirely on the retailer's own policies — some restrict refunds on refused or unclaimed shipments. We'd recommend reviewing a retailer's return policy before adding their items to your list.
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