Please note that we do not place the order for a gift request until 3 business days after it comes into our system. You can read more about our order process here.
Once an order is placed, the merchant determines processing and shipping times.
Every merchant is different and it's important to understand the merchants specific policies ahead of time. For example, smaller boutique stores that handcraft their items may have a longer wait time for shipping confirmation whereas stores like Amazon tend to ship within 48 hours. We will always notify you once an item is shipped.
We are not responsible for any delivery issues and/or delays. Once we receive tracking and/or delivery info from the vendor, we will share it with the Lister and it is their responsibility from there.
Unless otherwise noted on the vendor website, we normally give vendors 3 business days to send along shipping info before we follow up with them.
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