Every merchant is different and it depends on a number of factors. For example, smaller boutique stores that handcraft their items may have a longer wait time for shipping confirmation whereas stores like amazon tend to ship within 48 hours. We will keep the Lister apprised of any updates and delays.
Please note, we do not place the order with the merchant until the funds have settled in our account. This can take up to 3 business days or longer if there is a bank holiday.
We send automated notifications when an item is shipped and when the item has been delivered.
If an item can not be purchased - we will issue the value of the gift to the Lister and send an email notifying you.
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