Gifts that are Out-of-Stock, Unavailable, or Unfulfillable For Any Reason

Created by Samantha B., Modified on Wed, 07 Feb 2024 at 08:10 AM by Samantha B.

LuxyList is your digital haven for creating the ultimate wishlist from across the web, which you can effortlessly share with your fans. Your fans then have the unique opportunity to connect with you by purchasing the "value" of the gifts you've selected. Once they do, we step in to procure these gifts on your behalf from your chosen retailers.


Please note, while LuxyList allows you to add almost anything from anywhere on the internet, the availability of items on your wishlist isn't within our control, as we're not a retailer but your behind-the-scenes personal shopper. The ebb and flow of online inventory means that an item may not be available at the moment a fan decides to gift it to you.

At LuxyList, we pride ourselves on being more than just a gifting platform; we are dedicated personal shoppers, handling each gift request with the utmost care and attention. 


Rest assured, we strive for perfection in fulfilling your wishlist. Every gift is meticulously reviewed to confirm accuracy and availability. If an item isn't available, or if there's any hiccup in securing your gift, we provide you with LuxyCredits. This way, you can still indulge in selecting another gift that's just as coveted, ensuring your wishlist journey is always filled with delightful surprises.

Please also understand that in the case of unfulfillable gifts, while we ensure you receive LuxyCredits to choose an alternative delight, our service fee is retained. This policy is in place because each gift request we receive involves a dedicated process of verification, procurement efforts, and administrative tasks. Even when a gift can't be fulfilled as originally planned, our team invests time and resources to ensure your experience remains seamless and enjoyable. We appreciate your understanding that this fee reflects the valuable service provided, regardless of the final outcome.

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