At LuxyList, we're passionate about connecting creators with thoughtful gifts from their fans while protecting privacy. Our personal shopping team handles each request with care, and LuxyCredits provide flexibility when unexpected situations arise.
Understanding LuxyCredits
A Service Recovery Tool, Not a Financial Instrument LuxyCredits function solely as a non-monetary store credit within our platform when we cannot fulfill the original gift purchase. They have no cash value and are not a financial instrument or stored value.
When LuxyCredits Are Issued:
When a gift can't be fulfilled due to stock shortages or merchant issues
In the event of necessary gift returns
When there are funds remaining after a purchase (at our discretion)
As a solution that honors the gifter's intention while providing you flexibility
Service Fees Apply: LuxyCredits purchases incur our standard service fee, just like regular purchases. This is because we function as personal shoppers for each order, and every purchase—whether made with LuxyCredits or not—requires the same careful handling, verification processes, and personalized service from our team.
Important LuxyCredits Policies:
Balance Limit: The maximum LuxyCredit balance permitted is $5,000. Once this limit is reached, any order blockers may result in a refund to the Gifter (minus our service fee, which will be deducted from the Lister's account). Exceptions may be granted at our sole discretion.
Expiration: LuxyCredits expire 12 months from the date of issue
Non-Transferable: Credits cannot be transferred between accounts
Platform-Exclusive: LuxyCredits can only be used for purchases through our service
Using Your LuxyCredits
LuxyCredits make it easy to select an alternative gift when the original can't be fulfilled:
Login to your account
Click the "Treat Myself" button under your desired wish
Your credits will automatically apply at checkout
Self-Managed System: You are responsible for tracking your own LuxyCredits balance and usage. While we may notify you when credits are granted, we do not provide detailed transaction histories of credit issuance or spending.
Important Guidelines
To maintain the integrity of our platform and comply with financial regulations:
LuxyCredits are not to be listed as items on your LuxyList
Do not request LuxyCredits instead of gifts, as they're designed as a backup solution
LuxyCredits cannot be exchanged for cash or monetary value
Intentionally adding gifts to your list that would result in LuxyCredits is prohibited and may result in account closure
LuxyCredits are not prepaid access, digital currency, or stored value as defined by financial regulations
We're committed to keeping LuxyList a place for meaningful gifting experiences that protect creator privacy. LuxyCredits help us maintain this mission even when unexpected circumstances arise. Thank you for using LuxyList as intended – a platform for genuine wishes and thoughtful gifts!
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