I don't recognize this charge on my statement

Created by Samantha B., Modified on Fri, 31 Jul at 6:10 AM by Samantha B.

If you see a charge on your card or bank statement you don't immediately recognize, we're happy to help clear it up.


What to look for: charges from us appear on your statement as  LuxyList Inc. If you see this and aren't sure what it's for, it most likely corresponds to a gift you sent through LuxyList.


How to confirm: check your email for a receipt — it will include the gift, the amount, and the date. Check spam or promotions if you don't see it.


Still not sure? Reach out to us at [email protected] before contacting your bank. We can pull up the details and confirm what the charge was for, usually within one business day.

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