There's a short widow: if your gift order hasn't yet been placed with the merchant, we can cancel it for you or make changes. Please note, if you cancel a gift order, our service fee is non-refundable, since sourcing work has already begun on your behalf.
Once your gift has been placed with the merchant, cancellation isn't possible.
If anything comes up, reach out to us at [email protected] and we'll be glad to help.
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