Gifts that have Warranties

Regarding warranty claims for gifts received through LuxyList, we understand that product defects or malfunctions may occur that require manufacturer support.

Policies Regarding Warranties:

• As a personal shopping service focused on gifting, LuxyList does not provide receipts or proof of purchase.
• Recipients are responsible for understanding the warranty policies of the merchants and manufacturers from which their gifts originate. We recommend reviewing these policies prior to adding items to your LuxyList.
• It is the recipient's responsibility to register their gift for any available warranty coverage directly with the manufacturer within the required timeframe.
• LuxyList will assist in coordinating with merchants to determine what specific documentation or information they require for warranty claims, as requirements vary by manufacturer.
• LuxyList reserves the right to charge an additional service fee to facilitate warranty claims, as this requires coordination and administrative work beyond our standard gifting service.
• Any warranty claims must be pursued directly with the original merchant or manufacturer, as LuxyList does not manufacture products or control warranty policies.
• We will provide order confirmation details and purchase dates as permitted by our privacy policies and as required by the merchant for legitimate warranty claims.
• LuxyList reserves the right to refuse assistance with warranty claims that appear fraudulent or excessive.
• The relationships we maintain with merchants are of paramount importance, enabling us to provide a seamless gifting experience. We will work within these relationships to facilitate legitimate warranty claims when possible.

Our commitment remains to providing a supportive gifting experience. Should you require assistance in coordinating warranty support with merchants, our dedicated support team is available to provide guidance within the scope of our service capabilities.