Full and accurate info is integral to the ordering process...

We've made 1000's of purchases on behalf of our customers, so we understand deeply that merchants tend to be a little more risk aware when a 3rd party is making a purchase, meaning the billing and shipping are different. We also know that all merchants have their own systems in place for detecting fraud and keeping a close eye on orders.

Additionally, merchants insure their shipments, as such, they require a valid first and last name for the recipient.

At LuxyList, we're all about bringing you top-tier service, nurturing our merchant relationships, and providing a seamless gifting experience.

Therefor, when we come across a Gift request for someone who has only provided us with initials, an alias, po box, or business address, we will put the order on hold and reach out to request the info needed to complete the order.

It's important to note that LuxyList is not responsible for the secure delivery of your gifts and you understand that providing us with inaccurate info may lead to delays and in some cases no gift at all.

Please note, some merchants have strict no refund policies as a result of inaccurate info, and or undeliverable items. You are responsible for understanding the policies of the merchants you add gift items from.  

Your safety and security is of vital importance to us, and we're all about making sure your info is used only for securing those successful gift orders.