Regarding Refunds and the Finality of Sales:
In our commitment to safeguarding the integrity of the LuxyList gifting experience and to mitigate the potential for fraudulent or ill-intentioned gifting activities, we maintain a policy of finality regarding all sales. Once an item is procured from a LuxyList featured on our platform, the transaction is considered conclusive, and refunds are not issued.
This policy is explicitly acknowledged and agreed upon by all purchasers at the point of transaction, ensuring transparency and mutual understanding.
In the unlikely event that a gift order cannot be fulfilled due to unforeseen circumstances, LuxyList will contact the recipient to select a replacement item from the same merchant. If no suitable replacement is available, a refund may be issued to the original Gifter minus our service & processing fees.
We appreciate your understanding and cooperation in adhering to these policies, which are designed to ensure the continued security and seamlessness of the LuxyList gifting experience.
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